The growth and development trend of
Rokn Al Ezdehar’s services

With several years of outstanding experience in the field of industrial cleaning, Rokn Al Ezdehar has consistently prioritized customer service. Relying on the expertise of its specialists in cleaning and maintenance, the company has strived to provide the best services to its customers both before and after purchase, assisting them in selecting and using products effectively. By offering 24-hour after-sales service, Rokn Al Ezdehar has demonstrated its goodwill to customers and continuously takes steps toward ensuring their satisfaction.

Pre-Sales Services

Customer Needs Analysis,Expert Consultation, and Advisory-Based Sale

Rokn Al-Ezdehar Company, in line with delivering the highest level of pre-purchase services, provides a wide range of solutions to its customers and accompanies them from the very beginning of their journey. Among these services are specialized site assessment and precise customer needs analysis. Rokn Al-Ezdehar’s skilled and experienced experts visit the client’s location, carefully evaluate the environment, identify customer requirements, and accordingly recommend the most suitable industrial cleaning equipment. This approach ensures a smart and optimal selection of cleaning solutions for customers in Iraq.

We are proud to represent and collaborate with some of the most reputable global brands in the industrial cleaning sector. Among the best global manufacturers of industrial cleaning equipment are Columbus, Tennant, RCM, Kranzle, Delfin and Istobal. Our partnership with these global brands, each a symbol of innovation and quality, ensures that the products and solutions offered by Rokn Al-Ezdehar effectively meet the growing needs of Iraq's industries.

After-Sales Services

Installation, Commissioning, and Training onn Industrial Cleaning Equipment

At Rokn Al-Ezdehar, customers are never left alone after purchase. Our experienced experts stand by buyers throughout all stages of installation and commissioning, providing comprehensive training on the proper use of industrial cleaning equipment. In addition, essential maintenance guidelines and best practices for extending the lifespan of cleaning machines are fully explained to ensure customers achieve optimal performance from their equipment.

Customer Club

Rokn Al-Ezdehar’s Customer Club offers members access to the latest industry news, detailed product information, and exclusive services, ensuring an enhanced purchasing experience.

24/7 Support

Rokn Al-Ezdehar’s services are available around the clock. Customers can contact experienced experts at any time to benefit from consultation, technical support, and other services.

Warranty

Rokn Al-Ezdehar provides all its products with a valid one-year warranty, covering after-sales services and technical support, ensuring customers can use the products with complete confidence.

Equipment Repair and Overhaul

Rokn Al-Ezdehar, relying on the expertise of its skilled specialists and utilizing advanced global technologies, provides professional repair and overhaul services for industrial cleaning equipment.

Spare Parts Availability Guarantee

With strong international partnerships and a warehouse holding over two million parts, Rokn Al-Ezdehar guarantees the supply of spare and consumable parts for cleaning equipment.

Specialized Repairs

Rokn Al-Ezdehar’s professional team performs specialized and fast repairs of industrial cleaning equipment, both at the company’s workshop and through on-site technical dispatch to customer locations across Iraq.

Participation in Exhibitions and Organization of Seminars

The Communications and Business Events Department of Rokn Al-Ezdehar maintains a continuous and active presence at major national and international exhibitions. The purpose of this participation is to showcase the applications of industrial cleaning across various industries, introduce innovative cleaning technologies and solutions, and organize educational seminars aimed at raising awareness about the importance and necessity of specialized cleaning. Through this approach, Rokn Al-Ezdehar consistently strives to share its knowledge and expertise with different industries and contribute to enhancing hygiene and cleanliness standards in industrial environments.

Testing and Demonstration
of Cleaning Equipment
Providing Specialized
Cleaning Consultation
Enhancing Industrial
Cleaning Knowledge

99% Spare Parts Availability Guarantee

24/7 Continuous Support

15 Years After-Sales Service

1 Year Warranty